Click CONTACT US to get in touch with our friendly Customer Care service, or better yet, click on the “Live Chat” button to immediately get in touch with a Customer Care representative for detailed information.
We strive to earn your loyalty. If you are not satisfied with the product (for various reasons), you may return your purchase for exchange or refund. Please take a look at our return principles for more information.
We have taken this matter very seriously and taken the best possible measures for controlling such a problem. We are using the world’s best Internet Secure System SSL protocol.
- During the encryption process, the data is only get saved, if you do it yourself (for making it easier next time purchase without adding your credit card information) otherwise the system will not save your data.
- Even if you saved your data for a next time hassle-free purchase, this information is saved in an internet codding system which is not readable for humans but for only the system will keep it safe and secure 100%.
If you have any additional questions about the security of ordering online, please feel free to write us at firstname.lastname@example.org
We will be more than happy to assist you or if you have any suggestions please share. We will consider it to make more safer our customer’s experience. Thank you
Once you checkout, we process and make sure the order is possible to ship within our committed time. Only then the payment would be taken from your bank to ship your order.
Can I order custom design of a product or any MMA product, you are not offering on your store before?
Yes, you can!
Being a manufacturing brand, we strive to help you reach your goals for which we offer custom designs/products to all our valued customers. e.g. we have just made a customised boxing shorts order, for a Texas-based boxing club.
Yes, it is working. Most of the products under “Frequently Bought Together”, are having some variations like sizes, colors, etc, so they can be selected by clicking on those products one by one, and selecting your preferred variations after which “Frequently Bought Together” products can get selected for purchase. Thank you
It varies, depends on the order volume and your courier selection. For normal deliveries, we charge only 3.99£ per kg. and for above 100£ purchase, delivery is free within the UK.
For international shipments, we charge according to the weight of the shipment & what kind of shipping service you will select.
For specific questions, please free to contact us. We will be more than happy to serve you!
It depends on the service you choose and your location.
It takes 2 – 3 business days for delivery within the UK, 3 – 5 business days in Europe, and 5 – 10 business days to the United States.
Once you place your order and your payment is deducted, your order process will start and we mostly ship orders within 24 hours in working days.
Yes, you will receive your invoice by your email.
Yes, we ship worldwide, & our shipping charges are economical, which you can check when you will checkout and put your delivery address.
RETURNS & REFUNDS
The product which you like but you are not ready to purchase right now, no problem! You can just click on the wishlist (Heart icon) and you will be able to add that product to your cart on your next visit to BoxingGearShop.com. You even don’t need to sign-up to keep the wishlist record save. thank you
Please contact our customer care representative by chat, WhatsApp, email, etc, and let us know the issue so we can do the best possible to solve your matter as early as possible at our end.
Otherwise, we also cover the shipping cost of returning a faulty product to us. Please read the return principles before return your item, here.
Yes you can!
Once you will checkout, we mostly ship the order within 24 hours in business days. Once the order is shipped, we send the tracking number & tracking method details to your given email address.
Our refund policy is the same as our exchange policy. Any product which is eligible for exchange is also eligible for refunds as well. There is no difference. We even accept returns on sale items. Please read the detailed return principles here.
We process all the returns received within 15days of the purchase date. Except for only those items which are used or damaged, we accept the returns because of any reason. We even pay the return shipping fee for those items which are having any manufacturing fault. Please read the detailed return principles here.
NOTE: Please contact us before returning any item so we can provide you the right information you need for the process. Thank you